8. LAYOUTS: TAKING IT SLOW
A number of retailers have realised that not
all shoppers want to ‘get in, get it and get out’
when shopping. Heathrow’s Terminal 5 is a
case in point. Owing to the longer periods
that travellers are spending in UK airports,
the retailers were briefed by owner BAA to
provide shops that would be “on the way (to
the departure gates), not in the way”. The
walkways that ferry visitors to their flights
are therefore wider and shoppers can amble
rather than race towards their gates, stopping
to shop, if they so wish. A similar thought
process informs the interior of Teknosa
Planet, a technology store in Istanbul. Here
the 2,500m2 store shape is circular, funneling
shoppers towards a central hub from where
they can see the full offer in its 360º glory and
slowing the process of acquisition down. This
has proved so successful that nine more are
due to be built in the current year. Turin has
its own version of slowing down with Eataly
– a 10,000m2 homage to the “slow food”
movement, opened in 2007 and housed in a
former vermouth factory.
9. ECO-STORES: THE FUTURE IS HERE
Almost every Western retailer has seized
elements of the green agenda, despite it being
somewhat contradictory, as the whole nature
of consumption is antithetical to the green
ethos of using less. There are those, however,
that are doing rather more than most to clean
up their act. One is Marks & Spencer, with
its promise to be carbon-neutral by 2012. It
has already unveiled a refurbished eco-store,
in Bournemouth, England, that has a lower
carbon footprint than similar-sized shops.
The branch does not appear different from
any other, but the way it has been remodelled
means it is more sustainable. Tesco, too,
has entered the green race with its wooden
supermarket in Wick, in Scotland. Complete
with wind turbines, this store wears its eco credentials
on its sleeve. Even Wal-Mart, the
world’s largest retailer, has not proved immune
to the call to go green, trialling several eco stores,
most notably in McKinnney, Texas.
More interesting will be to see what happens
when being environmentally conscious no
longer confers a competitive advantage.
10. REPURPOSING: THE ULTIMATE RECYCLING
The decision by US lifestyle retailer Urban
Outfitters to take a down-at-heel 1930s art
deco movie palace in Stockholm, restore it
and reopen it as a shop, is part of the trend
towards repurposing existing spaces. When it
opened, less than two years ago, the revamp
was spectacular. The auditorium is now filled
by fitting rooms that are integrated into a
whitewashed wooden fairytale castle, while
sculptures, a gilded ceiling and an art gallery
complete the transformation. The trend can
also be seen in Buenos Aires, where Nike has
moved into an old townhouse to sell its more
exclusive lines. And in the UK, Abercrombie
& Fitch recently set up shop in London in a
former branch of the Bank of England. With
the good looks of a Georgian townhouse on
the outside and the ambiance of a nightclub
within, shoppers have flocked. It has proved
a sound investment: the store has the highest
sales per square foot of any of A&F outlet. A
search for other European sites is underway.





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