Th is year, tech advances will help streamline business operations and improve customer service. John Brandon gets to grips with 12 important trends.
Threats of far higher energy bills plus government pressure may finally turn the IT sector green. Trevor Huggins reports
A British start-up believes it is ready to take on Amazon and Sony — and possibly Apple — in the electronic books market. John Brandon reports
Smartphones and Seiko Ananta
Having taken a huge battering in recent years from Apple and BlackBerry, Palm is hoping its latest smartphone will finally reverse its fortunes. John Brandon reports
The latest from key sectors
In the midst of the downturn, one particularly profitable new sector has emerged. Colin Brown discovers how iPhone apps are the new gold rush
With IT directors looking for ways to slash costs, Trevor Huggins suggests some streamlining tips
The success of business and IT outsourcing is growing demand for a new type of Indian call centre, says Amy Kazmin
Bring in spring with recession-defying gadgets